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Diagnosis and Repair of Failing
In-floor
Electric Radiant Heating Lines
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Lee Durston |
Lee Durston
BS, CBST
Forensic Building Scientist
BCRA
2106 Pacific Avenue, Suite 300
Tacoma, WA 98402
Ph: 253-627-4367
www.bcradesign.com
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Abstract
With radiant in-floor heating
becoming more popular, both in private residential and multi-family
residential, the number of failures experienced in these
systems is increasing proportionally. Infrared is now being
used to locate failure points and assist in the QA/QC process
on many construction sites. By utilizing infrared, one can
save both time and money and play an integral part in claim
subrogation as a failure of this type is mitigated. This
presentation will introduce tips and tricks used in diagnosis
and repair of electric radiant in-floor heating systems
through multiple case studies in which infrared proved to
be a valuable resource.
Introduction
In-floor radiant heating has become a very
popular means of heating a structure, including the residential,
multi-family, and commercial markets of construction. This
recent surge can be contributed to the claims that radiant
heating is more energy efficient. While this claim can be
true in some instances, many times there will be no realized
cost savings and in some cases energy usage can soar. In new
construction, proper design factors must be taken into account
with a radiant floor system, including floor insulation, construction
type, boiler efficiency (hydronic), etc. Proper assessment
of a potential retrofit floor system should also be performed
by a third party who is not selling a product. It pays to
have a thorough assessment performed on a case by case basis
to see if radiant in-floor heating is energy efficient and
thus cost effective.
In addition to compatibility factors, there
is the rare chance of installation issues that render an in-floor
system useless when construction is complete. Many times,
situations like this result in a complete dismantling of the
floor to expose the system in question. Luckily, failure rates
involving in-floor heating systems are very low, but when
a failure does occur, it can interrupt construction schedules,
create a claim and related litigation, and at best, be frustrating
and quite costly.
Over the past decade, infrared building science has grown
dramatically. It is more and more common to see a hand held
infrared camera being walked around a facility, inspecting
electrical panels or searching for water intrusion. It was
only a matter of time before a thermographer turned a camera
towards a radiant floor heating system and saw the brilliance
of a floor system working properly. With such a vivid image,
it is very easy to see the intricate design of the system
and it is just as easy to see where the system may not be
working properly. While both hydronic and electrical in-floor
heating systems can benefit from infrared inspections, this
paper will focus specifically on electric in-floor radiant
heating systems. As electrical inspections can be dangerous,
BCRA recommends a licensed electrician be present on any work
of this type.
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Thermogram of electric
radiant heating mats
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Discussion
Anatomy of Heating Lines
The anatomy of an electrical in-floor
heating system is very simple. Starting with the power source,
electricity is run through a control panel or thermostat to
a radiant heating cable which houses conductor line(s), a
ground line, insulation, and a heat shield. Both single conductor
lines and twin conductor lines exist. These heating lines
come in basic lines that you space yourself or in pre-spaced
mats. As resistance is built in the conductor wire it produces
heat through conduction into the surrounding materials. As
these flooring materials (concrete, tile, wood, etc.) heat
up, the living space above is warmed through radiation. The
system can be controlled at an on-wall thermal sensor, in-floor
thermal sensor, or both.
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Illustration of typical heating
line components |
As with all elements of construction there
are possibilities for failure. Failures can be caused from
factory-built deficiencies to mistreatment of the product
in the field. As we have found, the nature of the conductor
wire, being small enough to create a resistance load, also
makes it susceptible to breaks and cuts that can interrupt
the circuit path. Once this circuit path is broken, partial
heating or no heating will occur. To further complicate the
issue, thermostats now carry a safety package, a Ground Fault
Circuit Interrupter (GFCI), that will break the circuit if
a fluctuation of greater than three milli-amps is experienced.
Because of the fragile nature of these systems the manufacturers
now recommend verifying continuity of the lines at multiple
points during installation.
When Failures
Occur
Inevitably, for one reason or another, the
floor and interior finishes are completed and the floor will
not pass the continuity test, or will trip the GFCI, rendering
the mat useless. To avoid excavating the complete floor surface
and creating major construction interruptions, the use of
infrared thermography has been incorporated into failure investigations.
Infrared allows for a quick, precise, and easy to understand
pictorial report that documents the precise area of failure
points along the heating wire. The trick is to get the area
of failure, or fault, to heat up and display itself.
The first step to any investigation is to
perform an adequate review of the historical data. Design
documents, manufacturers product information, occupant testimony,
etc., should all be taken into account. Also, have your electrician
perform a brief inspection to verify the electrical work leading
to the thermostat and mat is installed properly. The next
step is to observe the operation of the mat in failure mode.
In some instances, the mat will heat to a point and then trip
the GFCI and leave a heat signature on the floor detailing
the fault point.
In most instances it is not this easy. The
next step would then be to turn the power source off at the
breaker panel, then remove the thermostat from the wall and
the conducting wires from the thermostat. Continuity should
be evaluated between conducting wires and between each conducting
wire and the ground wire individually. Some manufacturers
build wires with an aluminum shield wrap and in some instances
continuity may appear between phase and shield. Results from
this continuity check will give a good representation of what
type of failure has occurred. For example, if there is no
continuity between conductor wires, but there is continuity
between the conductor wire and the ground wire, then most
likely you have a severed phase wire. If continuity exists
between the phase wires, then perhaps there is a problem with
the thermostat and not the heating wire at all.
Assuming you have established continuity
between any two legs, single out those two legs and connect
your power source leads directly to them. With the floor free
of obstacles and debris, turn the power on at the breaker
panel and observe with both digital and IR video. In most
instances the fault area will appear as a small area of intense
heat as an arc is being created at a damaged portion of wire.
Other results may include a functional heating wire reaching
a point of failure with the remainder of the wire appearing
to function at half strength. Again, the portion of damaged
wire is easy to identify.

Thermal anomaly representing
arc fault |
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Thermal anomaly
representing arc fault. Note the remainder of the line
operating at half power
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There may be some instances where continuity
is not detected in any combination of wires and or shield.
This would be representative of a larger amount of damage
where the radiant heating wires are completely severed. If
this is the case, you must work to create a large enough arc
to bridge the gap. A qualified electrician will be able to
provide a transformer that can create an arc potential of
this type. For many of the examples listed in this paper,
a 20,000 volt transformer was harvested from an oil furnace
and used to create the arc potential. With the addition of
this as the power source, the wires can arc and even re-weld
themselves. The fault will again display itself along with
the possibility of a small arc “pop” if the radiant
heating line has been penetrated by a fastener in the floor.
Once you have identified the fault,
carefully mark the area on the floor and turn the power off
at the breaker panel. Let the floor cool and repeat the exercise
confirming the location of the fault. Upon confirmation, excavate
the subfloor material for visual inspection of the wire. You
will be looking for a level of damage that corresponds with
the prior testing results. Be careful not to damage the wire
further with excavation tactics. Once the wire is uncovered
there may be only a small cut in the insulation or there may
be a large burned area. Further exploration into the internal
wire components will reveal the exact mode of failure. Once
this area is clearly defined, have the electrician clean up
the wires involved and provide in-line splices where needed.
Once this is complete, all wires can be closed up with wiring
shrink wrap. Many manufactures provide all the materials needed
in a “splice kit”, usually sold for joining mats
or extension wires.
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Excavation and
investigation of wire
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Diagnosis of problematic
wire |
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Repaired wire ready
for shrink wrap |
The radiant lines should be retested once
the repair is complete. This retest should happen without
the thermostat in place and then with it in place. Once verification
of the fully operational system is completed, the subfloor
should be repaired.
Case Studies
Case #1
Condo Unit #104
BCRA conducted its investigation during
one site visit. All efforts were made not to disrupt the construction
progress. BCRA was given access to the facilities by the site
superintendent. All finished flooring material above the Ardex
subfloor, in which the radiant heating is encased, was removed
or pulled back prior to our arrival. Visual inspection showed
the in-floor radiant heating system to be seemingly properly
installed, though the coils were placed shallow enough in
several places to be visible at the surface of the concrete.
Additionally, the location of the lead wire to the failing
mat was clearly visible at the concrete surface along the
east living room wall.
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Floor heating design
layout |
Infrared inspection revealed no aberration
in heat radiance along the mat except where it could be attributed
to a difference in coil depth. When hard wired (disabling
automatic shut-off) to the breaker, the mat stayed on and
infrared showed it to be functioning correctly.
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Identified thermal
anomaly |
Although the mat as a whole seemed to be
performing properly, infrared analysis revealed the factory
splice joining the lead to the mat radiated greater amounts
of heat than the subsequent coils. At the request of the site
superintendent, the wire splice was chipped out of the concrete
for visual inspection and clearer infrared analysis. The uncovered
section of wire showed deformation in the same location as
the highest heat radiation, thus demonstrating that the splice
was the location of the thermal anomaly.
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| Excavated
wire |
Infrared analysis indicated that mat
#4 was installed properly and the coils were functioning as
intended, but that the factory-made wire splice to the power
lead, which occurs just before the radiant coils, radiated
an unusual amount of heat. In electrical applications, unusually
high radiance is a sign of fault or shorting and should be
inspected for proper insulation and connection. It is BCRA’s
opinion that the apparent fault of mat #4 is in the wire splice,
rather than the radiant heat coils.
Case
#2
BCRA conducted its investigation during
three site visits. All efforts were made to avoid disrupting
the normal operation of the residence. BCRA was given access
to the facilities by the residence owner and contractor. The
heat line was first connected directly to the power source
to by-pass the thermostat GFCI. After doing so, no heating
was visible. Next, continuity was tested on each of the lines
and from each heating leg to ground. This revealed no continuity.
A transformer was added to the power source to produce an
arc and reveal a failure point. A small area by the main door
did exhibit a thermal anomaly and proved to be a likely area
in which a failure point could have occurred. If excavation
of the radiant heat line occurs, BCRA recommends examination
for failure starting at this point near the entry door. If
a failure point is located, a repair splice can be made. Once
this repair is made, the system should be re-tested for any
other failures. Included in this brief report are photographs
and thermograms which will help to locate this thermal anomaly.
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Thermal anomaly
in area of bathroom entry door |

Visible light photograph |
Excavation and repair of this line
was completed without BCRA present and the floor is now functioning
properly.
Case #3
BCRA conducted its investigation during
three site visits. All efforts were made not to disrupt the
construction progress. BCRA was given access to the facilities
by the site superintendent. Visual inspection revealed that
in 16 units, at least one heating mat was not functioning.
It was also quickly noted that the mats had been working prior
to carpet installation. A quick tear away of the carpet and
pad revealed that the carpet strips had been secured to the
floor using nail fasteners. It was obvious the nails used
to secure the carpet strips had been driven into the subfloor
in the same location of the in-floor heating system. To demonstrate
which fasteners had damaged the heating wire, BCRA directed
the electrician on how to manipulate the circuit in order
to provide for an adequate thermal signature at the point
of failure(s). In many cases, the heating wires had been penetrated
multiple times, and after each repair the next failure would
present itself. Included below are a few of the noted failures.
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Unit 305: Arc failure
in bedroom |
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Unit 101: Arc failure
in bedroom |
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Unit 105: Arc failure
in bedroom |
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Unit 106: Arc failure
in bedroom |
Summary
While each case encountered will present
its own unique set of problems and abnormalities, this paper
can be used as a base to begin assessing failures involving
electric in-floor radiant heat systems. With infrared assessment,
this process can be quick, definitive, and cost effective.
Additionally, the use of infrared produces an easy to understand
pictorial report so all parties involved can see the problem
at hand.
Acknowledgements
The author wishes to thank Ed Otto, Product
Representative for Danfoss Radiant Heating Products, for the
expertise shared on this subject matter.
About the Author
Mr. Durston is educated as a microbiologist
and a civil engineer and is currently director of the Building
Science Group at BCRA, a multi-discipline design firm based
in Tacoma, WA. Investigations include expertise in the areas
of building structure, building envelope, interior finishes,
architectural design, and life safety. His investigation skills
include invasive and non-invasive inspection techniques highlighted
by a certification in building science thermography. Mr. Durston
has had involvement in multiple construction defect litigation
cases. His special approach utilizes his skills in science
and engineering to define, analyze, and remediate problems
or failures in the built environment.
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