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Four Steps to Solving Problems

Solving problems is a constant challenge for most managers. The effectiveness of a manager is directly tied to their ability to accurately define a problem and find the most effective solution. This week’s Tip discusses a simple and proven method for solving even the toughest problems.

Like any project, problem solving involves a series of steps. When completed, the following simple steps should provide an effective solution to nearly any problem. Be certain to complete the steps in order before advancing to the next step.

Step 1: Define the Problem. This is often the most difficult part of solving any problem. Without an accurate problem definition, we cannot begin to find an appropriate solution. When defining a problem, keep it simple and direct, limiting your description to 10 words or less. Once you are certain that your problem definition is accurate, proceed to Step 2.

Step 2: Outline Possible Solutions. Make a list of all possible solutions to the problem you’ve defined. Feel free to brainstorm and let your imagination run free. This is a step for gathering ideas – not for being critical. When appropriate, be sure to seek the input of others.

Step 3: Determine the Best Solution. Drawing from the list generated in Step 2, select the best possible solution to the problem.

Step 4: Implement Your Best Solution. Be sure to monitor the problem and your implemented solution for its effectiveness. If your chosen solution is ineffective, return to Step 3 for an alternate idea.

Solving problems associated with managing an infrared inspection program is one of the many topics covered in the Level III Infraspection Institute Certified Infrared Thermographer® training course. For more information including course locations and dates, visit us online at Infraspection